eCOA Solution

Rapid-to-implement eCOA backed by the scientific expertise and resources of Signant Biotech​

website - header ecoa bus

Convenient, flexible clinical data capture for modern trials

A modern, flexible electronic clinical outcome assessment (eCOA) solution for high-quality, reliable, and compliant site- and home-based data collection​.

Four reasons customers love our integrated eCOA module

Whether using our full-service option or building their own eCOA studies using self-service, our customers love this eCOA solution​​.


  • Implementation in 4-6 weeks *
  • Highly-configurable, no-software-coding designer​
  • Growing eCOA library and ease of reuse

* Excluding translations timelines, when needed



Browser-based responsive design offers ease of access:
  • Patients use intuitive app for simplified access to eCOA – no URLs to remember
  • In-app notifications and audible alarms drive on-time completion
  • Choice of personal devices (also called BYOD) or devices provided by Signant


  • Full-service and self-service customers are delighted by our attentive service. We do the heavy lifting, leaving your team to focus on other aspects of running a trial

  • No customer is too small, and no question unimportant. Our project managers and support teams are on your side


  • Science – Our experienced eCOA science team ensures optimal design and best-practices are implemented
  • Logistics – Our in-house logistics service ensures all sites and patients across the globe receive fully-configured and tested devices on time
  • Translations and scale management – Signant experts work with scale authors and translation vendors to ensure right scales, with right versions, and reliable translations 
  • Patient-facing helpdesk – Our 24/7, multilingual helpdesk ensures sites and patients have the support they need, when they need it 

Why choose Signant’s integrated platform eCOA module? 

icon Rapid Setup
icon Easy to use, and loved by users
icon Consumer-grade patient experience
icon Completion alarms and compliance monitoring
icon Delivered with attentive project management
icon Backed by scale and experience of Signant Health
icon Comprehensive full-service, and efficient self-service
Part of a single, unified platform including EDC/DDC, RTSM, eConsent, Televisit and Participant Tracker


What is an eCOA Clinical Trial?

An eCOA clinical trial uses technology to accelerate clinical outcome assessment (COA) data collection, and ensure data of high quality and integrity for reliable inference making. More sponsors are choosing eCOA for their clinical trials to gain a better understanding of how patients feel and function in near real-time.

What is the difference between eCOA and ePRO?

An Electronic Clinical Outcome Assessment (eCOA) is a measure of how a patient feels, functions or survives, collected through an electronic solution. There are four types of eCOA: Electronic Patient-Reported Outcome (ePRO), Electronic Clinician-Reported Outcome (eClinRO), Electronic Performance Outcome (ePerfO), and Electronic Observer-Reported Outcome (eObsRO). Patients participating in a clinical trial use an ePRO solution to complete patient-reported outcome measures and diaries to report their symptoms and experiences. These data are used in the ongoing oversight of patients throughout the clinical trial by the investigators and staff at a clinical site, and often comprises important study endpoints to inform regulatory decision making and medication labelling.

Which devices are supported?

Our Unified Platform’s eCOA module uses responsive design technology, which provides ubiquitous access, i.e. you can use it on any device that is connected to the internet – you are not restricted to a particular device for access. It supports all smartphones, tablets, laptops, and desktops. Signant also offers other eCOA solutions, which can be used when not connected to the internet. Our experts will help select the best solution for your study.

Can Signant implement ClinROs using this eCOA solution?

Yes, investigators can use the direct data capture capabilities of this eCOA solution to capture eClinROs at sites or during remote visits.

Is this eCOA solution part of a wider eClinical platform?

Yes, this eCOA is part of the wider SmartSignals® Unified Platform. The Unified Platform offers rapid setup, and a comprehensive solution for EDC/DDC, eCOA, RTSM, eConsent, TeleVisit and Participant Tracker.

Want to learn more?

Get in touch with us for a solution tour and to discuss your data capture strategy.