Telemedicine

Make it easier for patients and sites to participate in clinical research

 
42 - Telemedicine

Reduce the number of on-site visits

Where it makes sense, simplify participation by conducting site-patient consultations and follow up meetings remotely using secure TeleVisit capabilities.

TrialMax™ eCOA

Enable secure, convenient live video meetings between site and patient, using embedded video meeting capabilities within the patient and site eCOA applications.

Rater Station™

Where rating scales support vide-based administration and scoring, leverage secure connection between patient and rater to conduct and record clinician ratings remotely, either through a qualified site rater, or via an expert central rater.

EDC

Conduct remote site-patient consultations and follow up using a secure TeleVisit add-on module with Signant SmartSignals EDC.

Preserving good measurement

Our in-house science team of 55+ clinical scientists brings deep expertise in clinical outcome assessment methodology. Our intimate knowledge of each scale enables a rigorous focus on determining whether clinician-administered ratings can be reliably conducted via video between clinician and patient.

Drawing on psychometric evaluation, published equivalence literature, and hands-on experience across therapeutic areas, our experts assess each scale individually, helping sponsors develop a clear, defensible answer on the suitability of remote administration suitability for their specific study population and protocol.

Where an instrument needs adaptation for video administration our science team draws on established relationships with scale authors and copyright holders to secure agreed changes efficiently.

TeleVisit features

security

Secure and compliant solution

support

When using TrialMax, TeleVisits are embedded within patient app, for ease of use

attention

Video connectivity optimized for low-bandwidth operation​

Example use cases

Follow up consultation visits by performed by sites, for patients using ePRO

Patients access TeleVists within the same app used to collect their home ePRO data (TrialMax)

Up-to-date remote and clinic visit schedule can be displayed within the app

In-app TeleVisit reminders 

Remote clinician assessment interview conducted on Rater Station between site and patient at certain study assessment visits

Patients access TeleVisits from home on web-connected device instructions provided

Continuous online interview recording for central quality review of scale administration and scoring 

Central rating assessment by expert centralized rater conducted with a patient during a site visit

Video assessment initiated by site with central rater and patient

Site user drops once the central rater and participant are on the TeleVisit call

​Continuous online interview recording for central quality review of scale administration and scoring 

FAQs

Which rating scales can be administered via video?

Suitability varies by instrument. Our science team reviews each scale's psychometric properties and administration requirements to confirm whether it can be reliably delivered via video, and will work with authors to secure any agreed adaptations where needed.

How is video assessment quality and compliance maintained?

Rater Station sessions run on a secure connection with continuous recording, enabling central quality review of scale administration and scoring. All video capabilities are built for data security and regulatory compliance.

What do patients and sites need to join a TeleVisit?

Just a web-connected device. TrialMax users access TeleVisits directly within their eCOA app, while EDC and central rater sessions can be joined from home using provided instructions. Video connectivity is optimized for low-bandwidth conditions.

Want to learn more?

Add virtual visits to offer study patients more flexibility – contact our team today