The Role of Patient Engagement in Clinical Research

The COVID-19 pandemic fundamentally altered how clinical trials operate, creating significant uncertainty for patients about their treatment continuity, visit schedules, and potential health risks.

Patient engagement solutions emerged as critical lifelines for maintaining research continuity.

This paper explains how integrated mobile applications like our Patient Engagement solution, built into SmartSignals eCOA, enabled sponsors to provide real-time study updates, rescheduling information, prescreening tools for COVID-19 symptoms, and retention programming that kept participants connected despite physical isolation.

Video technology has proven particularly transformative, allowing trial continuity during COVID and reducing unnecessary site visits. When integrated within comprehensive engagement platforms, virtual visits create seamless transitions from in-person to remote interactions without disrupting the critical patient-clinician relationship.

Read the paper to learn how to transform patient experience with our integrated patient engagement platform.