Lakshmi Ganesan discusses the need for transforming clinical operations by moving from siloed RTSM implementations to unified systems. With over 15 years of experience, she highlights the inefficiencies faced by site coordinators who spend too much time managing passwords instead of focusing on patient engagement. The presentation covers the challenges of access management, limited data visibility, and the need for streamlined training processes. Signant Health's platform offers solutions like unified identity management and intelligent training management to enhance operational efficiency. Ultimately, the goal is to reduce complexity, improve productivity, and accelerate time to market in clinical trials.