An easy way to keep patients connected with your study
Our patient engagement solution is a consumer-grade, regulatory compliant mobile app and reminder system that helps patients stay connected with your study. We configure each mobile program to match your protocol, helping you meet even the most aggressive retention and adherence objectives.
Since its launch in 2011, it has been used by 18 of the top 20 pharmaceutical companies, 15,000 clinical research sites in over 60 countries and is translated in over 50 languages to support patients across the globe.
With years of experience launching our mobile solution on studies across the globe, we know exactly what it takes. We provide full launch documentation, including IRB/EC submissions, data protection statements and testing documentation, making deployment virtually effortless for our clients’ teams.
Improve the patient
A single, mobile touchpoint that integrates study commitments into the patient’s daily life makes it easier to keep up with study requirements.
study completion rates
Patients who use our solution are up to 80% more likely to complete the study, making the effort you spend on recruitment stretch farther.
Decrease patient-related protocol deviations
Patients who use our solution are 85% less likely to have a drug interruption deviation and half as likely to have a procedure-related deviation.
A Single Mobile Solution for Your Patients
Study reminders keep patients on track
We use automated reminders to keep patients informed of their study requirements and reduce the burden on clinical research sites. These can be sent via text message, push notification, email or voice.
Mobile access to lab courier and payment services from leading global providers
We have integrations with third-party lab courier and payment providers so that patients can request at-home lab pickup from our app and view their Greenphire ClinCard account information.
A personalized program for your study population
Every patient population is different. That’s why we configure our app for each study, personalizing visit schedules, study documents and multimedia content, gamification programs, and site contacts.
Includes TransCelerate’s study participant feedback questionnaire (SPFQ)
Administering TransCelerate’s SPFQ to study participants via TrialGuide makes it easy to capture feedback at the beginning, middle and end of your clinical study. It assesses participant:
• in-study needs
What Our Experts Have to Say
We’re redefining what patient engagement technology is—a complete experience in a single, convenient solution that goes well beyond supporting basic needs. – Jeff Lee, President, eCOA & Patient Engagement
We’re Ready to Help with Patient Engagement
Learn how we can help improve your patient engagement in clinical trials with a demo or speaking with one of our eClinical experts.